How can I return ChouChou?

My order arrived damaged. What now?


How do I place an order?

What payment options are there?

Has my order been received?

Can I change my address details?

I have entered an incorrect address, what now?

Do all prices in the webshop include VAT?

In what quantities can I order ChouChou?


What if my package is delivered when I am not at home?

When can I expect my order?

Are you also thinking about climate-neutral shipping?

How much shipping costs do I pay?


How can I contact customer service?

How can I get in touch with Bas Smit & Nicolette van Dam

How can I sell ChouChou in my own (catering) business?

Where can I go if I have a complaint?


Do I have a warranty on my purchased products?

Discount codes



Who can leave a review?

How is authenticity guaranteed?

Are both positive and negative reviews posted on our website?

Are paid reviews posted on our website?

Within what period are the reviews posted on our website to check a review?

In which cases is a review not posted?

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