Privacy Policy

November 22, 2022

Privacy-sensitive data, or personal data, is processed through our online store. SmitenCo BV considers careful handling of personal data to be of great importance. Personal data is therefore carefully processed and secured by us.

In our processing, we adhere to the requirements of privacy legislation. This means, among other things, that we:

· clearly specify our purposes before we process personal data, via this privacy statement;

· limit our collection of personal data to only the personal data necessary for legitimate purposes;

· You must first ask explicit permission to process your personal data in cases where your permission is required;

· take appropriate security measures to protect your personal data and also require the same from parties that process personal data on our behalf;

· respect your right to inspect, correct or delete your personal data upon your request.

SmitenCo BV is responsible for data processing. In this privacy statement we explain which personal data we collect and use and for what purpose at the online store smitenco.nl. We recommend that you read this carefully.

If you have any questions, or would like to know exactly what information we keep about you, please contact SmitenCo BV.

Processing order

When you place an order with us, we use your personal data to process it properly. We may then provide your personal data to our delivery service to have the order delivered to you. We also receive information about your payment from your bank or credit card company. We use your email address, telephone number, payment details and name and address details for this purpose. We do this on the basis of your permission. We keep this information for two years after your order has been completed. We keep certain customer data for a longer period in connection with the statutory tax retention obligation.

Providing to third parties

We work with certain companies that may receive your personal data mentioned above from us.

To process orders we work together with:

· QLS, for processing our orders.

Contact form and Newsletter

You can ask us questions or make requests using the contact form. We use your name and address details and email address for this. We do this on the basis of your permission. We keep this information until we are sure that you are satisfied with our response and six months thereafter. This way we can easily access the information for follow-up questions. We can also train our customer service to become even better.

We offer a newsletter with which we want to inform interested parties about our products and/or services. Every newsletter contains a link with which you can unsubscribe.

Your email address will only be added to the subscriber list with your permission. This data will be retained until you cancel the subscription.

Providing to third parties

We work with certain companies that may receive your personal data mentioned above from us.

Advertisement

We would like to send you advertisements about offers and new products or services. This is what we do:

· by email

· via social media

You can object to this advertising at any time. Each email contains an unsubscribe link. You can block us or use the unsubscribe option.

Location data

If necessary for the service, we may collect location data (GPS) from you. Your permission will be requested for this at the time.

This (location) data can also be stored and processed by the provider of, for example, the navigation/map software, such as Google Maps, but the data can also be used by, for example, Google or Apple itself. We have no control over that. So always read the privacy statements of the relevant provider.

Ads

Our online store shows advertisements. We do not publish these ourselves, but advertising agencies with which we collaborate do. These agencies keep track of whether you like them and use that information to only provide fun or interesting advertisements and offers in the future.

Provision to other companies or institutions

With the exception of the partners mentioned above, we do not provide your personal data to other companies or institutions under any circumstances, unless we are legally obliged to do so (for example if the police require this in the event of a suspicion of a crime).

Statistics

We keep statistics about the use of our online store

Cookies

Our online store uses cookies. Cookies are small files in which we can store information so that you do not have to enter it every time. But it also allows us to see that you are visiting us again.

When you visit our online store for the first time, we will show a message with an explanation about cookies. We will ask for your agreement to the use of these cookies.

You can disable the placing of cookies via your browser, but some things in our online store will no longer work properly.

We have made agreements with other companies that place cookies about the use of cookies. However, we do not have full control over what they do with the cookies. So also read their privacy statements. (Note: these can change regularly)

Google Analytics

We use Google Analytics to track how visitors use our online store. We have concluded a processing agreement with Google. This contains strict agreements about what they are allowed to keep. We have not allowed Google to use the obtained Analytics information for other Google services. We let Google anonymize the IP addresses.

Security

Security of personal data is of great importance to us. We ensure that your data is well secured with us. We continually adjust security and pay close attention to what could go wrong.

Changes to this privacy statement

We reserve the right to make changes to this privacy statement. It is recommended that you consult this privacy statement regularly so that you are aware of these changes. We will do our best to announce changes separately.

View, change and delete your data

If you have any questions or would like to know what personal data we have about you, you can always contact us. See contact details below.

You have the following rights:

· receive an explanation about what personal data we have and what we do with it

· access to the precise personal data we have

· having errors corrected

· having outdated personal data deleted

· having personal data transferred to another party

· withdrawal of consent

· object to a certain use

Please note that you always clearly indicate who you are, so that we can be sure that we do not change or delete data of the wrong person.

To file a complaint

If you feel that we are not helping you in the right way, you have the right to file a complaint with the supervisory authority. This is called the Dutch Data Protection Authority.

Contact details

SmitenCo BV

Oud Bussummerweg 21

1272PT Huizen

Contact@smitenco.nl

0683607492